Privacy Policy

Your privacy is very important to us. Ocean Blue Kona is committed to protecting your personal information and ensuring transparency in how we collect and use your data. By using our website and services, you agree to the practices outlined below.

Information We Collect

When you book a service through our website, we collect your contact information and payment details through FareHarbor, our trusted third-party booking platform. Additionally, we use Google Analytics to track website usage and Google Ads for marketing purposes.

How We Use Your Information

FareHarbor: FareHarbor acts as a data processor on behalf of Ocean Blue Kona. Through FareHarbor, we process your booking, send confirmations, and provide customer support. Your payment information is securely handled by FareHarbor with encrypted processing.
Google Analytics: We analyze website traffic and visitor interactions to improve user experience. This data is anonymized and does not personally identify you.
Google Ads: We use cookies and tracking technologies to show relevant ads based on browsing behavior.

Data Protection

We take appropriate security measures to protect your data. FareHarbor handles transaction information securely with encrypted payment processing, and we comply with Google’s policies for data privacy.

CCPA Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their personal information:

Right to Know: You have the right to request details about the personal information we collect, use, and share.
Right to Delete: You can request that we delete the personal information we have collected, subject to certain legal exceptions.
Right to Opt-Out: You can opt out of the sale or sharing of your personal data. (We do not sell or share your personal information. When you make a booking through our website, your information is processed securely by FareHarbor and is used solely for the purpose of fulfilling your reservation.)
Right to Non-Discrimination: Exercising your CCPA rights will not affect your access to our services or result in any form of discrimination.

How to Exercise Your CCPA Rights

To make a CCPA-related request, please contact us at aloha@oceanbluekona.com. We may need to verify your identity before processing your request.

Your Rights under GDPR (For EU Residents)

If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to certain legal exceptions.
Right to Restrict Processing: Request that we limit how we use your personal data.
Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your personal data, including for marketing purposes.
Right to Withdraw Consent: If we rely on your consent for data processing, you can withdraw it at any time.

Legal Basis for Processing Personal Data (GDPR Compliance)

We process personal data under the following legal bases:

Performance of a Contract: To fulfill bookings made through FareHarbor.
Legitimate Interests: To analyze website usage with Google Analytics.
Consent: For marketing activities through Google Ads (you can withdraw consent at any time).
Legal Obligation: When required by law to retain certain information.

How to Exercise Your GDPR Rights

To make a GDPR-related request, please contact us at aloha@oceanbluekona.com. We may need to verify your identity before processing your request.

Cookies

We use cookies and similar tracking technologies to improve your website experience, analyze website traffic, and support marketing efforts. The types of cookies we use include:

Essential Cookies: Necessary for website functionality (e.g. booking system).
Analytics Cookies: Help us monitor website traffic (e.g. Google Analytics).
Marketing Cookies: Used for advertising purposes (e.g. Google Ads).

You may opt out of certain cookies:

Changes to this Policy

Any updates to this Privacy Policy will be posted on this page and will take effect immediately. By continuing to use our website or services after these updates, you acknowledge that you accept the revised Privacy Policy.

Last modified: February 1, 2025